hbajhi Privacy Policy

hbajhi ("we", "our", "platform") is a trusted online gaming platform. This privacy policy ("policy") explains how hbajhi collects, stores, processes, and discloses personal information of its users ("you", "your", "member").

This policy applies to hbajhi's website (hbajhi.lat), mobile interface, and all related services. By using our platform, you agree to the terms of this policy. If you do not agree with this policy, please refrain from using our services.

All hbajhi services are intended solely for individuals aged 21 and above. Collecting information from minors is entirely against our policy, and any such account identified will be closed immediately.

hbajhi uses your personal information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, maintaining, and securing accounts
• Processing deposits and withdrawals
• Providing and verifying bonuses and promotional offers
• Operating customer support (24/7 live chat)
• Managing the VIP program and providing cashback

3.2 Security and Fraud Prevention

• Complying with identity verification and anti-money laundering (AML) policies
• Detecting and preventing suspicious activity
• Identifying multiple accounts or fraud attempts
• Maintaining the security and integrity of the platform

3.3 Responsible Gaming

• Analyzing gaming patterns to identify at-risk behavior
• Assisting with self-exclusion and limit setting when needed
• Protecting minors by ensuring age verification

3.4 Communication and Notifications

• Sending important account notifications and transaction confirmations
• Providing information about new games, bonuses, and promotions (with your consent)
• Informing you about policy changes

hbajhi uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions, security tokens, and the core functionality of the platform.
• Functional Cookies: Help remember your preferences, language settings, and customizations.
• Analytical Cookies: Used to analyze platform usage and improve service quality.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some parts of our service to not work properly.

hbajhi follows the latest technologies and processes to protect your personal information. Our security measures include:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly; only an encrypted hash is retained.
• Two-Factor Authentication: An additional verification layer is provided for sensitive activities.
• Access Controls: Access to your information is restricted to only the staff who need it.
• Regular Security Audits: Routine security reviews are conducted to identify system vulnerabilities.
• Data Backup: Information is regularly backed up on secure, encrypted servers.

While we take every security measure, data transmission over the internet is not entirely risk-free. It is your responsibility to keep your password confidential and to report any suspicious activity to us immediately.

hbajhi retains your personal information only for as long as necessary. The general policy is as follows:

• Active Account Information: Complete information is retained for as long as the account remains active.
• Closed Account Information: Financial records and identity verification information may be retained after account closure in accordance with regulatory requirements.
• Transaction Records: Financial transaction records are kept for an extended period for fraud prevention and legal compliance.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are automatically deleted after their set expiry period.

After the specified period, information is securely deleted or fully anonymized.

hbajhi's services are exclusively for adults aged 21 and above. We do not intentionally collect any information from minors.

Age verification is mandatory during the registration process. If we learn that a minor has created an account using false information, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact us immediately.

hbajhi may update this privacy policy from time to time. For significant changes, we will:

• Update the "Last Updated" date on this page.
• Send a notification to your registered email address.
• Display a summary of the changes when you log in to the platform.

Continued use of the platform after the updated policy is published will be considered acceptance of the new policy. If you do not agree to the changes, you may close your account.